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Privacy Policy

Effective Date: February 23, 2026

At Pure Labs Inc. ("we," "us," "our"), we are committed to protecting your privacy. This privacy policy explains how we collect, use, and protect information when you use our AgentPhone API and dashboard ("the Service"). By using AgentPhone, you agree to the terms outlined in this policy.

1. Data Controller

Pure Labs Inc.
Contact: support@agentphone.app

2. Data We Collect

The following data is collected and linked to your identity:

  • Account Information — email address, used for authentication and account management
  • API Keys — hashed and stored for request authentication
  • Call Data — phone numbers dialed, call objectives, transcripts, recordings, summaries, and outcome classifications
  • Usage Data — credit balance, API request timestamps

3. How We Use Your Data

Your data is used exclusively to:

  • Provide the AgentPhone API service
  • Place and manage outbound phone calls
  • Generate call transcripts, summaries, and outcome data
  • Process payments and manage credits
  • Ensure secure authentication and access

We do not use your data for marketing, advertising, or AI model training purposes.

4. Data Storage and Security

All data is stored on secure, US-based servers (Supabase). We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

5. Third-Party Services

We utilize third-party services to power AgentPhone functionality:

  • Vapi — voice AI provider for placing and handling calls
  • OpenAI / Anthropic — language models for conversation and analysis
  • Stripe — payment processing
  • Supabase — authentication and database

We do not sell your personal data to third parties. No personal data is shared with third parties for advertising or promotional purposes.

6. User Rights

You have the right to:

  • Access your personal data
  • Request deletion of your data
  • Request a copy of your data
  • Correct any inaccurate information

To delete your account or request data removal, contact us at support@agentphone.app.

7. Children's Privacy

We do not knowingly collect data from children under the age of 13 (in compliance with COPPA). If you believe that we have inadvertently collected information about a child under 13, please contact us immediately.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be communicated through the dashboard or by email. Your continued use of AgentPhone after changes take effect constitutes acceptance.

9. Contact Us

If you have any questions about this privacy policy, please contact us at: support@agentphone.app